Trail Forge Adventures ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
- Information We Collect
- Personal Information: When you create an account, buy or sell trail guides, or contact us, you may provide information like your name, email, address, and payment details.
- Usage Information: We collect information about how you use our site, such as IP address, browser type, device information, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience and analyze site usage. See the "Cookies and Analytics" section below for more details.
- Cookies and Analytics
We use cookies and similar tracking technologies to collect and track information about your activity on our website. Cookies are small data files stored on your device.
- Essential Cookies: Required for basic site functionality, such as maintaining your session and security.
- Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:
- Pages you visit and time spent on each page
- How you arrived at our site (referral source)
- Your general geographic location (city/country level)
- Device and browser information
- Interactions with site features
Your Cookie Choices: When you first visit our site, you will be presented with a cookie consent banner. You can choose to accept or reject analytics cookies. If you reject cookies, we will not load Google Analytics or other non-essential tracking technologies.
You can change your cookie preferences at any time by clearing your browser's local storage and refreshing the page, which will display the consent banner again.
For more information about how Google uses data, visit Google's Privacy Policy. You can also opt out of Google Analytics across all websites using the Google Analytics Opt-out Browser Add-on.
- How We Use Your Information
- Provide and improve our services.
- Process transactions and send related information.
- Communicate with you about updates, promotions, and support.
- Analyze usage patterns to improve our website and services.
- Protect against fraud and ensure security.
- How We Share Your Information
- Service Providers: We share information with third-party service providers who help us operate our business (e.g., Stripe for payment processing, SendGrid for emails, AWS for hosting, Google for analytics).
- Other Users: When needed to facilitate transactions between buyers and sellers.
- Legal Requirements: When required by law or to protect our rights and safety.
- Data Security
We implement reasonable security measures to protect your information, including encryption for data in transit (HTTPS) and secure storage practices. However, no method of transmission or storage is 100% secure.
- Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Analytics data is retained according to Google Analytics' default retention settings.
- Your Rights and Choices
- Update or delete your account information at any time.
- Opt out of marketing emails using the unsubscribe link.
- Reject analytics cookies via our consent banner.
- Request access to or deletion of your personal data by contacting us.
- Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.
- Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: help@trailforgeadventures.com
Related: Terms of Service | FAQ